The Hanrob Experience

  • Why chose us?

    We know that leaving your pet is hard, so we’ve got a number of ways you can check in to say “hi” and make sure they are happy and enjoying themselves.

    We call these PetSkype, PetPics and PetVideo. You can also use FaceTime if you have an iPhone or iPad. 

    For more information on our Staying Connected Packages or call 1300 426 762 to speak to one of our friendly staff members for more information.

     Best Rate

    staying connected with your pet



    Hanrob Pet Hotels has been setting the standards in pet boarding and training in Australia for over 30 years. The most recognised name in the industry, we have your pets’ well-being completely covered from dog and cat accommodation options, enrichment programs and even dog training. With over four locations across Sydney and Melbourne, including Airport facilities, Hanrob Pet Hotels is one of Australia’s premier holiday destinations for your pet.

    Why choose Hanrob Pet Hotels over other pet accommodation services?

    • Industry trained and qualified professional staff caring for your pet
    • Recommended as the preferred choice for pet accommodation by over 140 Vets Australia wide  
    • Australian family owned and operated since 1981 
    • The only Nationally Registered Training Organisation (RTO) in the industry
    • Contracted mobile vet on call  
    • Over 34 years of experience in the pet care industry
    • Indoor and outdoor secure play areas   
    • Dietary and medical conditions catered for 
    • Constant automatic water supply  
    •  Tailored services and accommodation options available to best suit your pets needs  
    • Caring for pets everyday of the year  
    • Secure indoor accommodation to ensure your pet is safe at all times from any inclement weather conditions  
    • Purpose built cat accommodation to stimulate your cats mind and body with comfortable secure environments.  
    • Daily health and wellbeing checks for all pets 




    Anyone can become a pet sitter or minder and any person can make an online profile look impressive. With the recent growth of alternative pet accommodation services, it is difficult to identify if the pet minders and pet sitters are trained, qualified or skilled. Before selecting an alternative option to Hanrob, ask yourself these questions:

    • Who cares for your pet while the sitter/minder is at work or goes to the shops?
    • Is the backyard completely secure?
    • Are their indoor environments completely safely and quality controlled?
    • What happens if your pet just doesn’t like the sitter or minder you have selected?
    • Is there a vet on call 24/7 or nearby just in case?


    1. The Vets' Choice – Leading vets across Australia recommend us – making Hanrob Pet Hotels the #1 recommendation for vets
    2. Unique Pet Experiences – Your pet can enjoy a range of fun holiday activities to suit their needs
    3. Ultimate Convenience – We offer the most convenient pet shuttle service with FREE pick up and drop off locations
    4. Master Dog Trainers – The only pet hotel to offer the exclusive Dog Training for Life Program.
    5. Voted by the public as #1 in the Local Business Awards
    6. Winner for Outstanding Petcare
    7. Finalist in the National Small Business Awards
    8. Nationally Registered Training Organisation(RTO)
    9. Convenient locations with easy parking and access including airport locations
    10. Our team are trained to the highest standard to ensure your pet enjoys expert care whilst staying in a safe and loving environment

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