Drop your pet at your local Petbarn!

Hanrob Pet Hotels is proud to partner with Petbarn, offering a free shuttle service from
your local store direct to our Hotels.

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Petbarn Pet Hotels
 with Hanrob Pet Hotels


  • For the last 35 years, Hanrob Pet Hotels has been trusted by Australian families to care for their pets. Now with six hotels across Sydney (Heathcote, Duffys Forest, Sydney Airport), Melbourne, Canberra and Brisbane, conveniently located close to some of Australia's busiest airports and with FREE pick up and drop off available from your local Petbarn store, Hanrob Pet Hotels is the perfect choice for your pet boarding.

    Choose from our range of accommodation options and opt to keep in touch with your pet whilst you're away with our staying connected packages. For more information or to book, call 1300 426 762 or complete the form below.
     

 

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    Pet boarding


    We offer a range of accommodation options for your dogs and cats, from standard accommodation to our luxury, five star suites - there is something to suit you, your pet and your budget. No matter what you opt for, your family member will enjoy an impeccably clean, secure kennel. They will also have plenty of fresh air and natural light, with regular play times in our sheltered indoor and outdoor play areas. They will be cared for exclusively by trained pet welfare professionals throughout their time at Hanrob Pet Hotels. 

    Thanks to our partnership with Petbarn, you can drop your pet at your local store, where our FREE shuttle will transport your pet to their hotel. You'll receive an email when they're safely checked in, and can request pet updates free of charge throughout their stay. We even offer a range of staying connected packages that will help you keep in touch with your loved one whilst you're away - from photos and videos sent to your email or messenger account, to live video calls.

    To find your nearest Petbarn pick up and drop off point, click here to visit our store locator. If you're ready to enquire about a booking, simply call 1300 426 762 or fill out the form on this page and a member of our expert bookings team will be in touch to discuss your requirements.


     

    ENQUIRE NOW




     

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    DOGGY daycare

    lDon't leave your loved one home alone each day. Give them a paw-some day, every day, and book them in to day care at Hanrob Pet Hotels! 

    Available in Sydney (Heathcote, Duffys Foest), Canberra, Melbourne and Brisbane and open from 7am-7pm weekdays, Doggy Daycare at Hanrob Pet Hotels is designed to ensure your dog gets plenty of exercise, beneficial socialisation with other dogs, as well as lots of hugs and cuddles from our dog-loving team. Our purpose-built Doggy Daycare areas are both safe and secure, watched over exclusively by trained pet welfare professionals. And, for the ultimate in convenience, we even offer a pick up and drop off service within 15km radius of each Pet Hotel. 

     >> More Information or book online



    PET LOVERS' choice

     

     

    complImentary pet shuttle

    Our FREE pet shuttle service* is the ultimate convenience for our pet owners. We can pick up your pet at over 140 locations, usually within 15 minutes of your home. Our pet shuttle offers fully air-conditioned cabins with security for your pet and separate travel compartments. View our Complimentary pick-up locations here!

    For complete convenience and luxury, take advantage of our Pet Limo service for you and your pet . We will take you, your family and your luggage to the airport first so you can enjoy this luxurious trip with your pet. The limo will then take your pet directly to Hanrob where our caring team will be waiting to greet your pet and show them to their spacious quarters.

    *excludes our Sydney Airport Facility 

    grooming

    Dog Grooming

    We know that serious fun can be messy. That’s why we can indulge your pet with a spa treatment at the Hanrob Doggy Day Spa.

    For a small additional fee, our experienced groomers will treat your dog to an aromatherapy shampoo, condition & soft blow dry whilst being gentle on their eyes and ears so they’re looking and smelling their best for the most important part of the trip – the reunion!

    special requirements

    We also cater to your dog’s specific needs such as administering medication, catering to their feeding requirements, such as hand feeding or you can bring their own food.

    Please let us know at the time of booking and we will follow your precise instructions.

    Please note, special requirements needed to care for insulin dependent dogs need to be pre-approved by management before boarding your pet.

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    DOG TRAINING

    Look forward to a better, lasting relationship between you and your dog with dog training at Hanrob Pet Hotels! If you're struggling with a problem behaviour, we can help. Whether your dog has problems socialising with other animals; gets overexcited and jumps up; pulls on the lead; or is simply a little disobedient, we can tailor our training solutions around you. We even offer home-dog training which, when combined with puppy school, is the perfect start to any pup's life.

    Our Dog Training Academies are conveniently located in Sydney (Heathcote, Duffys Foest), Canberra, Melbourne and Brisbane and offer a range of courses designed to both get on top of problem behaviours and equip you with the tools you need to enforce lasting change. If you feel your relationship with your dog would benefit from dog training, click here to enquire about dog training today or call 1300 426 762 to speak to our expert bookings team.

    >> More information or enquire online

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    hanrob difference

     

     

    complImentary pet shuttle

    Our FREE pet shuttle service* is the ultimate convenience for our pet owners. We can pick up your pet at over 140 locations, usually within 15 minutes of your home. Our pet shuttle offers fully air-conditioned cabins with security for your pet and separate travel compartments. View our Complimentary pick-up locations here!

    For complete convenience and luxury, take advantage of our Pet Limo service for you and your pet . We will take you, your family and your luggage to the airport first so you can enjoy this luxurious trip with your pet. The limo will then take your pet directly to Hanrob where our caring team will be waiting to greet your pet and show them to their spacious quarters.

    *excludes our Canberra Facility 

     

    grooming

    Dog Grooming

    We know that serious fun can be messy. That’s why we can indulge your pet with a spa treatment at the Hanrob Doggy Day Spa.

    For a small additional fee, our experienced groomers will treat your dog to an aromatherapy shampoo, condition & soft blow dry whilst being gentle on their eyes and ears so they’re looking and smelling their best for the most important part of the trip – the reunion!

    special requirements

    We also cater to your dog’s specific needs such as administering medication, catering to their feeding requirements, such as hand feeding or you can bring their own food.

    Please let us know at the time of booking and we will follow your precise instructions.

    Please note, special requirements needed to care for insulin dependent dogs need to be pre-approved by management before boarding your pet.

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    KEEPING IN touch

    As dedicated dog lovers, we understand that each dog is unique and that their socialisation and exercise needs are not all the same.

    That’s why we’ve developed a range of activity choices to enable you to create a holiday that is going to best suite your dogs needs, whatever their idea of a good time!

    We've even got a range of packages to choose from that help you stay in touch with your loved one whilst you're away. 

    >> More information or book online


     

    pet lovers' CHOICE

     

     

    silver paw

    silver paw

    Additional Daily afternoon playtime session.
    An aromatherapy shampoo, condition and soft blow dry on departure

    gold paw

    platinum paw

    Additional daily interactive play session in the afternoon with our other friendly doggy guests. An aromatherapy shampoo, condition and soft blow dry on departure.

    platinum paw

    platinum paw

    Two additional daily interactive play sessions with our other friendly doggy guests. An aromatherapy shampoo, condition and soft blow dry on departure

     

     

    STAYING  CONNECTED

     

    pet pics & play

    pet pics

    Five photos of your family member sent to your email for peace of mind that they’re being well looked after! Price: $15

    pet video

    PET VIDEOReceive videos of your pet sent to your email so you can see that they are enjoying themselves. Price $20

    pet skype

    PET SKYPEJump online for a 10 minute catch up with your pet! Pet Skype now available. Price $20

    Bundle & SAVE!

    Book our bundle package & SAVE! Book all three of our staying connected plans for your pet for just $49

     

    Staying connected options are charged per session, separate services can be booked on individual days. Bundle package must be booked on same day.

     

     

    complImentary pet shuttle

    Our FREE pet shuttle service* is the ultimate convenience for our pet owners. We can pick up your pet at over 140 locations, usually within 15 minutes of your home. Our pet shuttle offers fully air-conditioned cabins with security for your pet and separate travel compartments. View our Complimentary pick-up locations here!

    For complete convenience and luxury, take advantage of our Pet Limo service for you and your pet . We will take you, your family and your luggage to the airport first so you can enjoy this luxurious trip with your pet. The limo will then take your pet directly to Hanrob where our caring team will be waiting to greet your pet and show them to their spacious quarters.

     

    grooming

    Dog Grooming

    We know that serious fun can be messy. That’s why we can indulge your pet with a spa treatment at the Hanrob Doggy Day Spa.

    For a small additional fee, our experienced groomers will treat your dog to an aromatherapy shampoo, condition & soft blow dry whilst being gentle on their eyes and ears so they’re looking and smelling their best for the most important part of the trip – the reunion!

    special requirments

    We also cater to your dog’s specific needs such as administering medication, catering to their feeding requirements, such as hand feeding or you can bring their own food.

    Please let us know at the time of booking and we will follow your precise instructions.

    Please note, special requirements needed to care for insulin dependent dogs need to be pre-approved by management before boarding your pet.

  • Make an Online Booking

    Let your dog relax and unwind at our boarding facilities. Our spacious quarters will enhance your dog’s comfort and freedom so they’ll feel like they’re taking a much-earned break themselves!

     

    make an online booking

    To make an online booking, simply complete the booking form here.  Our friendly staff will then contact you to confirm your booking and discuss any particular needs that you require.

    To Book Call: 1300 426 762

    MAKE An online BOOKING

     

     

    complete our call back form

    Unlike some of our competitors, we customise our packages to suit your pet’s individual needs. This allows you to budget for the best possible experience for your pet.

    If you would like to view our Frequently Asked Questions please click here.

    Call us today on 1300 426 762, or fill out the call back form and one of our friendly staff will be in touch