Hanrob Pet Hotels - Sydney, Melbourne - Brisbane & Canberra

Further to our message on 21 March 2020, it’s business as usual as we continue to take bookings and care for your pets, however we have had to make a few changes to be able to do this.

Temporary Change in our Sydney Operations
As at 26 March 2020, we have centralised our three Sydney pet hotels to our premier Heathcote property south of Sydney. This means that our Duffys Forest Pet Hotel in the north of Sydney, and our Pet Hotel at Sydney Airport are temporarily closed. We will regularly assess as to when we will re-open and advise you all accordingly.

Temporary Change in Opening Hours
As the number of guests staying at Hanrob Hotels has decreased and staffing levels adjusted accordingly, we have reduced opening hours, altering the drop off and pick up times for our pet guests.Read More
Posted in Hanrob News By John Aba
Message to our Hanrob community

As the COVID-19 outbreak continues to evolve, I want to provide you with some information about what we are doing at Hanrob Pet Hotels to address this unprecedented situation. Rest assured we are doing everything we can to maintain the health and safety of our staff, customers and pets across our six pet hotels.

Over the last 35 years, our family business has faced many challenges and we have achieved positive outcomes for our business and customers thanks to our team of dedicated and passionate employees. COVID-19 has impacted many businesses and unfortunately, we are also experiencing reduced numbers of guests staying with us. We are confident that through our team unity and your ongoing support, we will continue to serve your pets for many years to come.

For now, it’s business as usual as we continue to take bookings and care for your pets, however please see a temporary change in opening hours indicated below.
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Posted in Hanrob News By John Aba

Advice - Maintaining Wellbeing in Emergency Evacuation Centre Our employees have been working at evacuation centres across NSW due to the Bushfire crisis. Based on this experience and speaking with pet owners who have been evacuated by the Bushfires we have put together a simple article to assist with maintaining domestic pet wellbeing and happiness during an evacuation.

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Posted in Pet Care Tips By John Aba

Professional Pet BoardingWe're sometimes asked why, as a pet owner and lover, you should choose professional pet boarding over pet sitting services. Our recommendation is to always put the welfare of your pet first and trust your pet care needs to professionals when you have to travel. Here are a few reasons why.

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Enrichment Toys for PetsFailing to stimulate your pet's mind can result in your dog or cat becoming bored, destructive, noisy and excitable. Fortunately, these days there are a wide range of interactive products on the market designed to engage and stimulate your pet – and we’re not just talking squeaky toys. Interactive toys make your dog work for rewards and are ideal if your dog is left home alone for long periods of time. There are even enrichment toys for your cat - here, we tested out some of the most popular on the market.

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lIVING IN APARTMENTS WITH PETSRelaxed rules means it’s getting easier for us to live in apartments alongside our fur-babies, but that doesn’t mean it’s always easy. Dog trainer and author Dr Melissa Starling looks at some of the considerations when apartment living with pets.

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5 ways to keep your pet safe this ChristmasIt's easy to get caught up in the excitement of Christmas and forget all about the safety of your pet. But, with Christmas comes a few added risks to our four-legged friends. Low-lying Christmas decorations, a house full of guests, hot weather and the temptation of Christmas food all pose risks to our pets, so we've put together a few top tips to help keep your pet safe and stamp out stress during the silly season!

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A day in the life at Hanrob Pet HotelsEach summer, as Aussie pet owners pack their bags and head off on their family holidays, we open our doors to thousands of pets. And while the temperatures continue to rise, it's our job to make sure your cats and dogs stay cool and safe in the heat. 

Here, we take a look at what heat stroke is, which pets are most at risk, and what you can do to keep your dog or cat safe this summer. 

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Posted in Pet Health By Lizzy Fowler

A day in the life at Hanrob Pet HotelsHave you ever wondered what pets get up to at Hanrob Pet Hotels while their owners are away?

Maybe you've booked your pet in for their first holiday at Hanrob and are unsure what to expect; maybe you're still wondering whether boarding is the right option for you and your pet and want to know what they'll get up to while in our care. Wonder no longer as here, we take you through a day in the life of the pets staying at Hanrob Pet Hotel from check in right through to bed time routine!

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Posted in Hanrob News Pet Care Tips Dog Training By Lizzy Fowler

3 Essential dog training commands to teach your puppyBasic dog training skills are crucial to a happy life for both you and your dog, and teaching your puppy just a few simple commands from an early age can dramatically improve your relationship in the long term. Start your pup off on the right paw by teaching them these three basic commands. 

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Posted in Dog Training By Lizzy Fowler