Hanrob Pet Hotels - Sydney, Melbourne - Brisbane & Canberra



      • Partner Benefits at Hanrob Pet Hotels

        We are proud to partner with some of Australia's most trusted and well-know companies and member organisations, providing exclusive benefits to our partners' members. Find out more below or, if you're already a member, call 1300 426 762 or click here to enquire online, quoting your membership number.


      • petbarn FRIENDS FOR LIFE

        Pet Shuttle

        There really is everything for pets at Petbarn, home to one of the biggest range of pet products in Australia! Not only do we partner with Petbarn to allow you to drop off and pick up your pet at your local store, but we also offer an array of benefits to Petbarn Friends For Life members! Let us know your membership number when you book, and you'll save 10% on your booking.



        Sunsuper's Dream Rewards program offers its members access to exclusive savings and benefits


        Special Requirements

        All our pet boarding comes complete with two daily, premium (Royal Canin) meals, dedicated care from our trained pet welfare team, daily play time and our pet health cover guarantee. But no two pets are the same and what suits your pet may be different to their next-door neighbour. You can choose from a wide range of Holiday Essentials, including one-on-one nature walks or additional play time to create the purrrr-fect howl-iday for your pet.

      • Add Extra Play Time
        For just $10

      • rESERVE YOUR pet boarding

        As an existing customer you are already a valued member of our Pet Lovers' Club. This Queen's Birthday Long Weekend, book your pet boarding and add extra daily play time for just $10 (usual cost $16 per session). Dogs will receive an additional two hours of outdoor play time and cats will receive an additional hour in our fully equipped play areas where your cat can pounce, stretch, hide and climb to their heart's content. To book, complete the form below, or call 1300 426 762 to speak to a member of our Pet Happiness Team.

        terms & CONDITIONS



        Terms and Conditions: Enjoy up to 2 hours extra playtime for $10.00 per session, usually $16.00. Can be booked in conjunction with pet boarding stays between 6th and 11th June. Additional rates apply for pet boarding. Must quote promo code ‘Royal’ at the time of booking to qualify for the offer. Cannot be redeemed for cash or used in conjunction with any other offer. Valid for new bookings only. Playtime durations may vary for pets that aren’t suited to group playtime. Valid for Pet Lovers Club and Existing Customers only. Promotion valid until 11th June 2019.



      • Location and FAQs

      • pet sitting vs boarding

        We're frequently asked why, as a pet owner and lover, you should choose professional pet boarding over pet sitting services. Our recommendation is to always trust your pet care needs to professionals when you have to travel. And this is why:

        Pet sitters are not necessarily trained and qualified: As an RTO, all our staff are trained and qualified in companion animal handling, and many of our staff are furthering their training to progress their careers. On the other hand, any one can be a pet sitter, and may lack important handling and first aid skills.

        Pets need social interaction when you're away: If you're engaging a pet sitter to visit your home, the amount of interaction your pet will receive during your time away is minimal. At Hanrob Pet Hotels, your pets will interact with humans and other pets throughout their day - and even make new friends.

        You need to know your pet is secure: Our facilities, play areas and pet taxis are safe and secure. Read more.

        If you have any questions, don't hesitate to contact a member of our Pet Happiness Team on 1300 426 762.

        pet hotel LOCATIONS

        Our Pet Hotels are located in Brisbane, Canberra, Sydney and Melbourne: 

        Hanrob Pet Hotels Brisbane
        69 Backhouse Place, Eagle Farm, Brisbane

        Hanrob Pet Hotels Canberra
        88 Mugga Lane, Symonston, Canberra

        Hanrob Pet Hotels Sydney Airport
        31 Ross Smith Avenue, Mascot, NSW

        Hanrob Pet Hotels Heathcote
        1800 Princes Highway, Heathcote, NSW

        Hanrob Pet Hotels Duffys Forest
        1 Bibbenluke Avenue, Duffys Forest NSW

        Hanrob Pet Hotels Melbourne
        444 Melrose Drive, Tullamarine, VIC

        check in centre pick up & drop off

        If you're unable to drop your pet directly at their Pet Hotel, don't worry. We own and operate a fleet of custom-fitted, air conditioned pet taxis that can transport your pet either from your home address or from your local CheckIn Centre directly to their holiday accommodation. Each pet taxi has limited capacity so your pet will be transported in comfort, just a short distance to their Hotel. We are lucky to be recommended by over 180 vet partners in Australia, where you can drop your pet, to be collected later that day by our trained pet taxi drivers. To find your nearest Check In Centre, click here, or speak to our Pet Happiness Team on 1300 426 762 about home pick up and drop off services.