• - We're extending our offer - 

          20% off Holiday Essentials and activities this spring!

          At Hanrob Pet Hotels, we know from experience that an active, social pet is a happy pet. That's why, this spring, we're giving all existing customers and members of our Pet Lovers' Club a HUGE 20% off package activities and holiday essentials for bookings between 22 October and 30 November.  

          Simply make an online booking request using the form below, quoting the promo code '20%OffSocial', and we will get in touch with you to tailor the perfect stay for your pet. 




          We know that no two dogs are the same. This is why we let you tailor your pet’s stay to their unique needs, ensuring they have the very best time at Hanrob Pet Hotels. We offer a range of Holiday Essentials that can be added on to one of our pre-designed packages, or to your own customised booking.

          If you have any questions, make sure you give us a call on 1300 426 762 and one of our friendly consultants will help you design the perfect joliday for your furry friend.

          sociaL PLAYTIME
          $16 $12.80 / session

          Social play time Give your dog all the exercise they need with an additional hour-long social play session each day. They'll get to socialise with their play mates in our secure, grassy play areas. Perfect for the social, active dog.

          $13 $10.40 / SESSION

          platinum paw

          Include an extra half hour play time in your dog's daily routine. As well as their standard play time, they'll receive an extra 30 minute session where they can play with other dogs + stretch their legs.

          naturE WALKS
          $17 $13.60 / WALK

          One on one nature walks

          If your dog is used to their walks, pack your pet some one-on-one nature walks. Each of our pet hotels are located on expansive grounds and we'll take your dog on a 30 minute walk each day to explore and stretch their legs!


          dog training session
          $39 $31.20 / class

          Dog training

          Each of our pet hotels features an on-site dog training academy and your dog's holiday is the perfect time to brush up on some training and manners. You can add daily dog training lessons with a trainer and come home to a well behaved pet!

          $42 $33.60 / groom

          platinum paw

          Indulge your dog in a little TLC and include an aromatherapy shampoo and blow dry in their stay. Not only will they enjoy the one-on-one attention, they'll come home smelling of roses! 

          flea and tick prevention
          $22 $17.60 / application

          FLEA AND TICK

          If your dog is due their treatment, don't forget to include Flea and Tick Prevention in their howl-iday at Hanrob. 



      • best rates this SPRING

        To save 20% on packagage actyivities and holiday essentials this spring, complete the online booking request below. A member of our pet experience team will then confirm your booking.  Alternatively, call us on 1300 426 762 quoting promo code 20%OffSocial.

        terms & CONDITIONS

        Terms and Conditions: Board your pet with Hanrob Pet Hotels for arrivals before 30th November and receive 20% off all package activities and pet holiday essentials. Must book by 6th November. Offer cannot be applied to existing bookings. Offer cannot be used in conjunction with any other offer and the booking must be made direct with Hanrob Pet Hotels. Offer not exchangeable for cash and may be withdrawn at any time without notice. Offer not valid for cancelled bookings rebooked for the same dates or amended bookings. Not valid for any arrivals past 30th November 2019. Please quote promo code 20%OffSocial at the time of booking for discount to apply.


      • FAQs


        We're sometimes asked why, as a pet owner and lover, you should choose professional pet boarding over pet sitting services. Our recommendation is to always trust your pet care needs to professionals when you have to travel. And this is why:

        Pet sitters are not necessarily trained and qualified: As an RTO, all our staff are trained and qualified in companion animal handling, and many of our staff are furthering their training to progress their careers. On the other hand, any one can be a pet sitter, and may lack important handling and first aid skills.

        Pets need social interaction when you're away: If you're engaging a pet sitter to visit your home, the amount of interaction your pet will receive during your time away is minimal. At Hanrob Pet Hotels, your pets will interact with humans and other pets throughout their day - and even make new friends.

        You need to know your pet is secure: Our facilities, play areas and pet taxis are safe and secure. Read more.

        If you have any questions, don't hesitate to contact a member of our Pet Happiness Team on 1300 426 762.

        pet hotels LOCATIONS

        Our Pet Hotels are located in Brisbane, Canberra, Sydney and Melbourne: 

        Hanrob Pet Hotels Brisbane
        69 Backhouse Place, Eagle Farm, Brisbane

        Hanrob Pet Hotels Canberra
        88 Mugga Lane, Symonston, Canberra

        Hanrob Pet Hotels Sydney Airport
        31 Ross Smith Avenue, Mascot, NSW

        Hanrob Pet Hotels Heathcote
        1800 Princes Highway, Heathcote, NSW

        Hanrob Pet Hotels Duffys Forest
        1 Bibbenluke Avenue, Duffys Forest NSW

        Hanrob Pet Hotels Melbourne
        444 Melrose Drive, Tullamarine, VIC

        check in centre pick up & drop off

        If you're unable to drop your pet directly at their Pet Hotel, don't worry. We own and operate a fleet of custom-designed, air conditioned pet taxis that can transport your pet either from your home address or from your local CheckIn Centre directly to their holiday accommodation. Each pet taxi has limited capacity so your pet will be transported in comfort, just a short distance to their Hotel. We are lucky to be recommended by over 180 vet partners in Australia, where you can drop your pet, to be collected later that day by our trained pet taxi drivers. To find your nearest Check In Centre, click here, or speak to our reservations team on 1300 426 762 about home pick up and drop off services.