Every pet deserves Professional Pet Care

At Hanrob Pet Hotels, we believe every pet deserves professional pet care.
We love every pet in our care as if it's our own - that's why we're the most
recommended by pet lovers and vets alike.

At Hanrob Pet Hotels, your dog will be looked after exclsuively by trained pet-welfare professionals.
And, with access to outdoor and all-weather play areas, daily walks and premium meals,
you can rest assured your dog is enjoying their Holiday at Hanrob.

Their home-away-from home

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Dog Boarding 
At Hanrob Pet Hotels


  • Welcome to Hanrob Pet Hotels, where we believe every pet deserves professional care. We believe every pet is an individual, and that a happy pet is a socially active pet. That’s why we love every pet in our care as if they were our own.

    Hanrob Pet Hotels stands alone as the national standard for professional pet care across boarding, daycare and training, and is the most recommended pet service provider by vets and pet lovers alike. With more than 160 CheckIn Centres across Australia, we’re the most convenient pet care choice for Australian pet owners like you.

    By choosing Hanrob, you are ensuring your pet receives the highest quality pet care - what we refer to as ‘five star’ pet care. During their time at Hanrob, your pet will be cared for by professional pet carers; will have access to boarding, training and daycare services in a single location; have their health and welfare guaranteed through provision of nutritious meals and our pet health cover guarantee; receive social playtime as standard, because a happy pet is a socially active pet; and will have access to the little luxuries, should they be required.  

    For the last 35 years, Hanrob Pet Hotels has been trusted by Australian families to care for their pets. Now with six hotels across Sydney (Heathcote, Duffys Forest, Sydney Airport), MelbourneCanberra and Brisbane, conveniently located close to some of Australia's busiest airports and with FREE pick up and drop off available from over 150 vets around Australia, we offer convenience as well as peace of mind. 

    We want to get to know you and your pet so we can offer the most suitable service. So call us today on 1300 426 762 or complete our detailed online booking form and we''ll be in touch to discuss your enquiry. 

 

  •  

    CLASSIC dog boarding

    Your family member will enjoy an impeccably clean kennel where they can stretch out and lounge on their non-allergenic trampoline beds and unwind. They will also have plenty of fresh air and natural light. All our accommodation packages come with plenty of daily play time, because a happy pet is a socially active pet! They'll get to run outside in our grassy off-leash areas, or enjoy socialising in our sheltered indoor play areas when the weather is poor. 

    We offer single and – if your pet likes to make friends – shared quarters, which we monitor to make sure everyone is getting along.

    Each pet be will be provided two meals of premium dog food per day and have access to veterinary care should they not being feeling in peak condition. They’ll also receive lots of cuddles, pats and pampering by our pet lovers that they’ll feel like they’re on a holiday of their own! >> Book Now


     

    PET LOVERS' CHOICE

    A Holiday at Hanrob

    complimentary pet shuttle

    Pet Shuttle

    Our FREE pet shuttle service* is the ultimate convenience for our pet owners. We can pick up your pet at over 140 locations, usually within 15 minutes of your home. Our pet shuttle offers fully air-conditioned cabins with security for your pet and separate travel compartments. View our Complimentary pick-up locations here!

    For complete convenience and luxury, take advantage of our Pet Limo service for you and your pet . We will take you, your family and your luggage to the airport first so you can enjoy this luxurious trip with your pet. The limo will then take your pet directly to Hanrob where our caring team will be waiting to greet your pet and show them to their spacious quarters.

    grooming

    Dog Grooming

    We know that serious fun can be messy. That’s why we can indulge your pet with a spa treatment at the Hanrob Doggy Day Spa.

    For a small additional fee, our experienced groomers will treat your dog to an aromatherapy shampoo, condition & soft blow dry whilst being gentle on their eyes and ears so they’re looking and smelling their best for the most important part of the trip – the reunion!

    special Requirements

    Special Requirements

    We also cater to your dog’s individual needs and will tailor their stay to incorporate any medication and feeding requirements they may have, whether they need hand feeding or their own special food. 

    Please let us know at the time of booking and we will follow your precise instructions.

    Please note, special requirements needed to care for insulin dependent dogs need to be pre-approved by management before boarding your pet.

  •  

    LUXURY DOG BOARDING

    Our luxury suites will be your dogs home away from home, offering unbeatable standards in comfort and luxury that is perfect for our doggy guests who are used to the finer things in life!

    Our 11 luxury suites are located in a separate wing to the standard accommodation giving the feeling of sophistication, peace and quiet.

    Our suites are designed to simulate the home environment with each having their own TV, large toddlers sized bed, chandelier lighting, and toys to keep their minds stimulated. >> Book Now


    PET LOVERS' choice

     

     

    complImentary pet shuttle

    Our FREE pet shuttle service* is the ultimate convenience for our pet owners. We can pick up your pet at over 140 locations, usually within 15 minutes of your home. Our pet shuttle offers fully air-conditioned cabins with security for your pet and separate travel compartments. View our Complimentary pick-up locations here!

    For complete convenience and luxury, take advantage of our Pet Limo service for you and your pet . We will take you, your family and your luggage to the airport first so you can enjoy this luxurious trip with your pet. The limo will then take your pet directly to Hanrob where our caring team will be waiting to greet your pet and show them to their spacious quarters.

    *excludes our Sydney Airport Facility 

    grooming

    Dog Grooming

    We know that serious fun can be messy. That’s why we can indulge your pet with a spa treatment at the Hanrob Doggy Day Spa.

    For a small additional fee, our experienced groomers will treat your dog to an aromatherapy shampoo, condition & soft blow dry whilst being gentle on their eyes and ears so they’re looking and smelling their best for the most important part of the trip – the reunion!

    special requirements

    We also cater to your dog’s specific needs such as administering medication, catering to their feeding requirements, such as hand feeding or you can bring their own food.

    Please let us know at the time of booking and we will follow your precise instructions.

    Please note, special requirements needed to care for insulin dependent dogs need to be pre-approved by management before boarding your pet.

  •  

    aged care DOG BOARDING

    At Hanrob we truly respect and understand the extra love and care that is required for dogs that have more life experience.

    That’s why we have designed an aged care program for all of our doggy guests 11 years and older. Our caring team are sensitive to your dog’s needs and will give them plenty of cuddles and attention to keep their minds and bodies stimulated.

    Your dog will receive regular checks throughout the day by our trained and dedicated pet loving staff to ensure they get the treatment their seniority deserves You can also be reassured that if the need ever arises, they will have access to veterinary care.


     

    hanrob difference

     

     

    complImentary pet shuttle

    Our FREE pet shuttle service* is the ultimate convenience for our pet owners. We can pick up your pet at over 140 locations, usually within 15 minutes of your home. Our pet shuttle offers fully air-conditioned cabins with security for your pet and separate travel compartments. View our Complimentary pick-up locations here!

    For complete convenience and luxury, take advantage of our Pet Limo service for you and your pet . We will take you, your family and your luggage to the airport first so you can enjoy this luxurious trip with your pet. The limo will then take your pet directly to Hanrob where our caring team will be waiting to greet your pet and show them to their spacious quarters.

    *excludes our Canberra Facility 

     

    grooming

    Dog Grooming

    We know that serious fun can be messy. That’s why we can indulge your pet with a spa treatment at the Hanrob Doggy Day Spa.

    For a small additional fee, our experienced groomers will treat your dog to an aromatherapy shampoo, condition & soft blow dry whilst being gentle on their eyes and ears so they’re looking and smelling their best for the most important part of the trip – the reunion!

    special requirements

    We also cater to your dog’s specific needs such as administering medication, catering to their feeding requirements, such as hand feeding or you can bring their own food.

    Please let us know at the time of booking and we will follow your precise instructions.

    Please note, special requirements needed to care for insulin dependent dogs need to be pre-approved by management before boarding your pet.

  •  

    unique pet EXPERIENCES

    As dedicated dog lovers, we understand that each dog is unique and that their socialisation and exercise needs are not all the same.

    That’s why we’ve developed a range of activity choices to enable you to create a holiday that is going to best suite your dogs needs, whatever their idea of a good time!

    We've even got a range of packages to choose from that help you stay in touch with your loved one whilst you're away. 


     

    pet lovers' CHOICE

     

     

    silver paw

    silver paw

    Additional Daily afternoon playtime session.
    An aromatherapy shampoo, condition and soft blow dry on departure

    gold paw

    platinum paw

    Additional daily interactive play session in the afternoon with our other friendly doggy guests. An aromatherapy shampoo, condition and soft blow dry on departure.

    platinum paw

    platinum paw

    Two additional daily interactive play sessions with our other friendly doggy guests. An aromatherapy shampoo, condition and soft blow dry on departure

     

     

    STAYING  CONNECTED

     

    pet pics & play

    pet pics

    Five photos of your family member sent to your email for peace of mind that they’re being well looked after! Price: $15

    pet video

    PET VIDEOReceive videos of your pet sent to your email so you can see that they are enjoying themselves. Price $20

    pet skype

    PET SKYPEJump online for a 10 minute catch up with your pet! Pet Skype now available. Price $20

    Bundle & SAVE!

    Book our bundle package & SAVE! Book all three of our staying connected plans for your pet for just $49

     

    Staying connected options are charged per session, separate services can be booked on individual days. Bundle package must be booked on same day.

     

     

    complImentary pet shuttle

    Our FREE pet shuttle service* is the ultimate convenience for our pet owners. We can pick up your pet at over 140 locations, usually within 15 minutes of your home. Our pet shuttle offers fully air-conditioned cabins with security for your pet and separate travel compartments. View our Complimentary pick-up locations here!

    For complete convenience and luxury, take advantage of our Pet Limo service for you and your pet . We will take you, your family and your luggage to the airport first so you can enjoy this luxurious trip with your pet. The limo will then take your pet directly to Hanrob where our caring team will be waiting to greet your pet and show them to their spacious quarters.

     

    grooming

    Dog Grooming

    We know that serious fun can be messy. That’s why we can indulge your pet with a spa treatment at the Hanrob Doggy Day Spa.

    For a small additional fee, our experienced groomers will treat your dog to an aromatherapy shampoo, condition & soft blow dry whilst being gentle on their eyes and ears so they’re looking and smelling their best for the most important part of the trip – the reunion!

    special requirments

    We also cater to your dog’s specific needs such as administering medication, catering to their feeding requirements, such as hand feeding or you can bring their own food.

    Please let us know at the time of booking and we will follow your precise instructions.

    Please note, special requirements needed to care for insulin dependent dogs need to be pre-approved by management before boarding your pet.

  • Make an Online Booking

    Let your dog relax and unwind at our boarding facilities. Our spacious quarters will enhance your dog’s comfort and freedom so they’ll feel like they’re taking a much-earned break themselves!

     

    make an online booking

    To make an online booking, simply complete the booking form here.  Our friendly staff will then contact you to confirm your booking and discuss any particular needs that you require.

    To Book Call: 1300 426 762

    MAKE An online BOOKING

     

     

    complete our call back form

    Unlike some of our competitors, we customise our packages to suit your pet’s individual needs. This allows you to budget for the best possible experience for your pet.

    If you would like to view our Frequently Asked Questions please click here.

    Call us today on 1300 426 762, or fill out the call back form and one of our friendly staff will be in touch