1300 426 762

Hanrob News

Australian First: Hanrob Pet Hotels Launches PetSkype through their Staying Connected Package!

In an Australian-first, Hanrob Pet Hotels is launching PetSkype, a new service for customers to keep in touch with their furry friends during their stayovers.

The innovative new service was developed in response to increasing demand from customers for a more personal way of communicating with their pets whilst away on holiday or business trips. After extensive development, PetSkype video is being introduced from today at Hanrob Pet Hotels in Sydney and Melbourne.

The PetSkype sessions between the owner, the dog or cat, and their Hanrob Pet Hotels carer, will help to soothe the common ‘separation anxiety’ felt by owners during their pet’s temporary stay. Throughout the session owners can speak to, interact with and see their loved ones in real time video.

Andrew Biggs, CEO of Hanrob Pet Hotels, explains “We’re constantly looking for innovative and new ways to make our customers and their pets very happy during their stay.

“Australia truly is a pet loving nation with cats and dogs considered part of the family. Most owners miss their pets as much as their family and friends when they’re away. With advanced technology it’s easier than ever to stay in contact with people. Now, our new PetSkype service gives customers the opportunity for social interaction with their pets, bringing them closer together, no matter the distance.

“Offering real time PetSkype conversations seemed the perfect way to help owners connect with their pets to see how they are doing for themselves. We’re the only pet hotel group in Australia to provide this service, and expect it to be very popular with our customers.”

Ita Buttrose, a Hanrob Pet Hotels client for over 15 years, says she is keen to try the new service.

“PetSkype is a fabulous idea and just the kind of initiative that I’d expect from Hanrob Pet Hotels. They know how much people miss their pets, and PetSkype will allow them check on them, see them and talk to the carers – and if they feel so inclined, to say good-day to their pooch or puss! Will I use PetSkype? You bet!”

Dr Sam Haynes, Veterinary Surgeon and founder of Sydney Animal Hospitals, says that PetSkype will help to alleviate owners concerns about going away without their pets.

“A lot of people worry about leaving their pets, and feel really stressed about how the animal is coping, to the extent that some don’t actually go away on holiday. PetSkype is great way to for owners to keep in touch, see where their pet is staying and how they’re settled. PetSkype will make them feel much more relaxed about leaving their fur-kids, and happy that they are being well cared for during their stay.”

PetSkype will be available as part of Hanrob Pet Hotel’s new Staying Connected package, which allows customers to keep up to date with their pets via Skype sessions, digital photos (PetPics) and pre-recorded videos (PetVideo).

Hanrob Pet Hotels provides unique, tailored packages to suit individual pets, including exercise solutions, grooming, play time and even a private man-made beach. For the ultimate convenience, Hanrob Pet Hotels also offers a complimentary pick-up and drop-off service, a door-to-door pet shuffle service, or for those wanting the most luxurious treatment for their pet, Australia’s only pet limo service.

Hanrob Pet Hotels has sites conveniently located in Sydney (Heathcote and Sydney Airport) and Melbourne (Tullamarine). Prices for accommodation start at just $30.50 per day, and the Staying Connected package is available for $49.00.

For more information visit www.hanrob.com.au, call 1300 426 762, or visit the Facebook page: http://www.facebook.com/#!/Hanrobpets

  • Kyushu Animal College

    On Tuesday the 21st of October Hanrob Pet Hotels welcomed 30 students from Kyushu Animal College at our Heathcote pet hotel to observe the operation of our boarding facility and learn about obedience and detector dog training. All the students had a great time and the staff enjoyed showcasing what Hanrob Pet Hotels had to offer. We wish all the […]

  • Now Hiring

    We are on the hunt and sniffing out the best of the best to work for us. We currently have a couple of positions available. If you have a strong passion for dogs and cats and would like to work at Hanrob Pet Hotels, click here to find out more.

  • Hanrob Pet Hotels in the media

    Australians are a nation of animal lovers, with one of the highest rates of pet ownership in the world. In fact, there are more pets than people in this country. So it’s not surprising pet care is big business. If you own a medium-sized dog, chances are he or she can cost you more than […]

  • Dog Training Special: 18 Days – $899 all inclusive 9 April to 30 June 2014.

    Our dog training 18 day package is to support your dog in general obedience, dog socialization and to alleviate 2 specific behavior training concerns. The goal is to improve your relationship with your dog by providing stimulating training activities for the enjoyment and well being of your dog.  Your dog will come back well mannered […]

  • Do you want a career in the dog training industry?

    We are looking forward to training our new students and welcoming them to the industry!  Our next course is expected to run in November so if you missed out we hope to see you then. Looking for a career in the animal industry?  International Dog Academy offers a Certificate IV in Companion Animal Services ACM40310 […]